Get in touch
We'd love to hear from you 🍋
Questions about your order, our products, or just want to say hi? We're here for you — always with a smile (and maybe a fruity emoji).
Send us a message
We'll get back to you within 24 hours.
Email us
For any inquiry, reach us at
care@hifruitty.com
Response time
We reply within 24 hours, Monday to Friday. Weekend messages get answered first thing Monday.
Order issues?
Have your order number ready and we'll sort it out fast. We've got your back — always.
Partnerships & press
Interested in wholesale, collabs, or press coverage? Let's talk — care@hifruitty.com
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Discreet shipping
Plain packaging, no logos. Sender shows as "HF Commerce".
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Secure payment
256-bit SSL encryption. Visa, Mastercard, PayPal & more.
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30-day guarantee
Not happy? Full refund within 30 days, no questions asked.
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Ships from Europe
Fast delivery across the EU. Free on orders over €40.
Before you write
Common questions
3–5 business days in Spain, 5–8 days across Europe. All orders include tracking. Orders over €40 ship free.
Yes! You have 30 days from delivery to return your product for a full refund, no questions asked. Just email us at care@hifruitty.com with your order number.
100%. Plain box, no logos, no product descriptions. The sender appears as "HF Commerce" on both the package and your bank statement.
You'll receive a tracking email as soon as your order ships. If you haven't received it within 48 hours of ordering, check your spam folder or email us directly.
We currently ship across the European Union. We're working on expanding to more regions — stay tuned by following us on social media!
