Help Center
How can we help?
Find answers to the most common questions about our products, orders, shipping, and more.
Shipping
We offer free standard shipping on all orders over $120. For orders under that threshold, standard shipping is $5.99 and express shipping is $12.99. International shipping rates vary by destination.
Standard shipping takes 3–5 business days within the US. Express shipping delivers in 1–2 business days. International orders typically arrive within 7–14 business days.
Yes! We currently ship to over 85 countries worldwide. Shipping rates and delivery times vary by destination. International customers may be responsible for import duties and taxes.
Once your order ships, you'll receive an email with a tracking number and a direct link to track your package in real time.
Returns
We offer a 30-day satisfaction guarantee. Unopened products can be returned for a full refund within 30 days of delivery.
Simply email us with your order number and reason for the return. We'll send you a prepaid return label within 24 hours. Refunds are processed within 5–7 business days.
Absolutely! If you'd like to swap one supplement for another, just reach out to our team. We'll arrange the exchange at no extra shipping cost.
Products
Yes — every HiFruitty supplement is USDA Organic certified, Non-GMO verified, and manufactured in a GMP-certified facility. No fillers, artificial colours, or synthetic preservatives.
All HiFruitty products are 100% vegan, gluten-free, soy-free, and dairy-free. Our capsules are made from hypromellose (plant cellulose).
Take 2 capsules daily with a meal, ideally in the morning. For best absorption, pair with a source of healthy fats. Consistent use for 4–6 weeks is recommended.
All HiFruitty supplements have a shelf life of 24 months from the manufacturing date. Store in a cool, dry place away from direct sunlight.
Orders
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with 256-bit SSL encryption.
You can cancel or modify your order within 2 hours of placing it by emailing us with your order number. After that, orders enter our fulfillment pipeline.
Yes! New customers can use code FRUITY25 for 25% off their first order. We also run seasonal promotions for email subscribers.
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Our care team typically responds within 4 hours during business days. We love hearing from you.
